PRIVACY POLICY
PRIVACY POLICY
1. Data we collect
Order details (name, address, email, phone), account credentials, and order history — collected solely to process orders, deliveries and customer support.
2. Legal basis & use
Your data is used to: fulfil contracts (orders), comply with legal obligations (invoicing), and, with your consent, send our newsletter.
3. Sharing
Data is shared only with: payment processors (Stripe, PayPal), shipping carriers, and our hosting provider — strictly to the extent needed.
4. Retention
Order data is kept for the legal retention period; account data until deletion request.
5. Your rights
You may request access, correction, export or deletion of your data at any time: contact@novealaboratories.com.
6. Security
Payments are PCI-DSS compliant via Stripe/PayPal. Connections are encrypted (HTTPS).
7. Cookies
See our Cookie Policy page.