SHIPPING & RETURNS

Shipping
– Processing: 1-2 business days from Seoul.
– South Korea: 3-5 days — $5, free from $100.
– International: 7-14 days — $15, free from $150.
– Tracking number sent by email upon dispatch.

Returns
– 14 days from delivery, unopened & sealed products only.
– Contact contact@novealaboratories.com with your order number to obtain a return authorization.
– Refund issued to the original payment method within 7 days of receipt.
– Damaged on arrival? Send a photo within 48h — we reship free of charge.